Within an order guide can you make use of the cat items or record producers Available for?

[adrianwhite]

I have a large number of very similar departments with very similar portal forms, but we just had a merger, so our processes haven't been aligned yet. For now, we need to use the current "Available for" config.

Can I use what is already configured on the Catalog items or Record producers, or do I have to map all of the available for / not available within the order forms? 

[Runjay Patel]

Hi @adrianwhite ,

you can use with existing configuration but if form is not visible to user then you may need to adjust the Available for and not available for.

Accept and mark helpful if my response helped you

[adrianwhite]

How would this be done?

[Runjay Patel]

Is your cat item not visible in portal.

[adrianwhite]

the item is available for all to see, for one of the rules, i need to show all options for e.g. printer fault that will only show the end users what they should see based on the available for config.