Charles Steiner
Mega Explorer

Device Security & Policy Enforcement with ServiceNow Mobile Apps

Mobile App Academy is a bi-weekly live building series focused on managing and building mobile apps in real time. We have product experts demonstrate concepts, provide guidance, and answer your questions in a live setting.
 
Today we cover common use cases around mobile security including:
  • How to configure mobile security controls for restrict copy/paste, enforce PIN, or block attachment functionality
  • Using Microsoft Intune mobile management tools to control, secure, and enforce policies for your ServiceNow mobile apps. 

 

Featured Experts:


David Ha
Mobile Platform Senior
Product Manager
Fu Ho
Mobile Platform Solution
Architect

 

 

Q&A during live broadcast:

Q: What is MAM intune policy
A: MAM stands for Mobile Application Management. This allows your company to add security policy on the app instead of the device. MAM Intune policy is Microsoft version.

Q: Is that 5 minute rule configurable for pincode sys property?
A: 5 minute is not configurable today but something we are looking into for future releases

Q: Why do we have to use Global scope for mobile system properties?
A: There are some fields that get hidden if you are in other scopes so we recommend using global scope when creating your mobile sys properties

Q: In mobile devices we can block sharing the data to others via WhatsApp / Emails etc.?
A: ServiceNow Data Loss Prevention (DLP) can prevent sharing of data to 3rd party apps.


Have any questions we haven't covered?

Did we miss any of your questions? Feel free to post your follow-up questions here!
Also please see attached deck for more information on:

    •    Security built-in controls
    •    MDM support
    •    MAM support


Want to join us live?

New episodes are recorded live every other Tuesday at 10:00 A.M. Pacific. Register for the Zoom webinar and if you can't make it, each recording will be posted shortly after.

Resources & Helpful Links

Looking to learn more about Mobile App Management (MAM)? Check out our Mobile App Academy on MAM in Orlando.

We didn't get around to covering Mobile Branding, but if you want to learn more about the mobile branding journey check out our on-demand K20 session on Mobile Branding/Publishing for Orlando.

Mobile Hierarchy
Mobile App Academy Playlist
Mobile Security FAQ

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