Charles Steiner
Mega Explorer

Configuring Action Functions, Smart Buttons, and Navigations Pt. 1

Mobile App Academy is a bi-weekly live building series focused on managing and building mobile apps in real time. We have product experts demonstrate concepts, provide guidance, and answer your questions in a live setting.
 
Today we dive into configuring action functions, smart buttons, and navigations for the Now Mobile App. Learn best practices determining which actions users can perform within your ServiceNow mobile apps and where they can be associated.
 
 

Featured Experts:


David Ha
Mobile Platform Senior
Product Manager
Fu Ho
Mobile Platform Solution
Architect

 

 Q&A during live broadcast:

Q: Is it possible to create a swipe to submit button instead of a regular submit button?
A: Yes, swipe to submit is possible because the submit is a function while the swipe is "function instance".

Q: Does application scope matter when displaying applets in Now Mobile?
A: The scope doesn't matter when displaying your component on the mobile app. Application scope does matter when building in mobile studio.

Q: Will header configuration be available directly in Mobile Studio in future releases?
A: Yes, this is in scope but for now it will require configuration in platform UI.

Q: What does MESP stand for?
A: MESP stands for Mobile Employee Service Portal.

Q: How do i populate a date/time field on Mobile? Is it just the string/text type that i have to use or something else?
A: When you create a UI parameter, select auto-fill, make sure the type is date and the item param is string.

Q: How do you display your iPhone in real time on your desktop?
A: This is a feature apart of the native Quicktime app on Apple computers. For more information see this article:
https://www.businessinsider.com/how-to-mirror-iphone-to-mac


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New episodes are recorded live every other Tuesday at 10:00 A.M. Pacific. Register for the Zoom webinar and if you can't make it, each recording will be posted shortly after.


Resources & Helpful Links

Mobile Hierarchy

Mobile App Academy Playlist
Check out the ‘Getting Started with ServiceNow Mobile Apps landing page to see the following:

  • Learn how to roll out your apps with the deployment playbook
  • How to get started with your mobile Implementation white paper
  • Learn about best practice mobile design principles to create consumer grade experiences
  • Mobile migration guide
  • Get your hands dirty learning basic developer training with Mobile Studio