David Ha
ServiceNow Employee
ServiceNow Employee

We're thrilled to announce the release of our latest Mobile platform best practices doc showcasing features from Tokyo, Utah, Vancouver, and Washington versions:

(Login to NowCreate will be required)

https://nowlearning.servicenow.com/nowcreate?id=nc_asset&asset_id=01fa499b97ec8a506eedb30e6253af8c&n...

The best practices doc is designed to empower ServiceNow mobile app creators in crafting consumer-grade mobile experiences. Focused on "What" rather than "How," the document elaborates on use cases, illustrating the benefits and motivation behind each feature -- helping ServiceNow mobile app creators with mobile design and product principles to create consumer-grade experiences.


The document is organized into sections focusing on different aspects of mobile app configuration. It is not meant to be read cover-to-cover but looked at as individual sections for tips, recommendations, and best practices.


Align with how our designers and product managers optimize the Now Platform for the Now Mobile and Mobile Agent apps.

As you configure and finalize your apps, refer back to sections of this document including:

  • Launcher Screens
  • Screens
  • Actions & Functions
  • Icons
  • Native Features
  • Branding
  • And More !

Be sure to let us know what you think and if you have any questions in the comments !

Comments
MUsman
Tera Expert

Hello Folks,
On Mobile Agent application, I have a Edit button changing state is working fine but when i need to change state to Resolved it their are mandatory fields, Close notes and Close Code. I want to make it like  Close notes and Close Code fields only visible when we changing state to resolve.
On more when changing state to ON Hold on hold reason must be mandatory and only visible when chaning state to on hold.
I have added Mobile UI Rules, but not working

Anyone having any idea regarding this

MUsman_0-1723463151446.png

 

Version history
Last update:
‎03-08-2024 11:32 AM
Updated by:
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