Overview This article demonstrates how to implement a custom pop-up modal inside a web view (iframe) in Now Mobile or Agent Mobile to prompt users for an in-app review on the Apple App Store or Google Play Store. This approach is helpful for gatheri...
When working with ServiceNow Mobile Apps, it's important to ensure a smooth user experience—even in cases of authentication failure. This article explains how to redirect users to a custom landing page when an external logout fails. Objective Redir...
When users log in to Now Mobile or Agent Mobile, you may want to display a pop-up message based on specific conditions, such as user roles or particular data. However, there's a caveat: declarative conditions won't work during login because the user ...
Looking to get up and running with ServiceNow Mobile in under a minute? Our new YouTube Shorts series is here to help! These bite-sized videos are perfect for busy product managers, field teams, and mobile builders who want quick, actionable guidance...
As of today, the Now Mobile/Agent Mobile apps do not offer a default component to display platform announcements. To address this gap, I’ve developed a custom solution that enables announcements to be surfaced directly in the mobile experience. This ...
While working on a public Android app deployment via ServiceNow Mobile Publishing, I encountered a common but frustrating issue when uploading the generated Android App Bundle (.aab) to the Google Play Console. The Error "Your APK or Android App ...
Checklist Checklists provide a simple way to track the progress of tasks without creating additional records. Checklists can be added to the form view of any table that extends Task [task]. What we will achieve in this article? This article provides ...
Push notification translations is supported for ServiceNow provided OOB languages and also for unsupported (self localized) languages. Steps for apps team to add translations OOB and also for custom notifications created by customers. If its a custom...
As a ServiceNow developer, you may want to surface an existing portal page that already includes custom widgets inside the Now Mobile experience. Embedding task tracking, visual dashboards, or vendor-specific views into the mobile app can significant...
We've prepared a Mobile Migration Guide to help you deliver world-class mobile experiences. This guide highlights the new features in Orlando as well as lays out all the steps you'll need to take in order to migrate your organization from an earlier ...
Hello, The out of the box 'Browse' Knowledge applet shows categories from different knowledge bases all mixed up. In my opinion, it is confusing to the user if there are multiple knowledge bases. Providing the user, abillity to choose knowledge base ...
When creating a branded Now Mobile or Agent App in ServiceNow, you might encounter unexpected errors during the resigning and distribution process, especially for iOS builds. This article summarizes key issues I faced, and how to resolve them efficie...
The Issue:If you've ever used a tablet with the ServiceNow desktop interface, you might find a pretty annoying behavior when you go to a table list view, such as /incident_list.do . After the page loads, the keyboard interface for the tablet will aut...
With the Now Platform® Washington release, our ongoing investments in the mobile platform prioritize key initiatives such as: enhancing developer tools for admins to maximize their value with the platformimproving agent productivity and employee self...
How to make Notification/Email Links dynamic when accessing via Desktop & Mobile This Article provides you an idea on how you can make a link that acts dynamically based on the Device Type that you are accessing the link. Use Case: I want to send a ...
Register to all Mobile App Academy upcoming sessions: https://info.servicenow.com/LiveOnServiceNow-PlatformAcademies.html Date and time:June 24, 2025 @ 10AM PSTDuration:1 hourTopic:Lessons learned from K25 Join us every two weeks for our live Mo...
Mobile SDK Frequently Asked Questions Is Mobile SDK right for my company? mobile SDK allows customers to develop native iOS and Android mobile apps using an integrated development environment and give mobile apps access to existing ServiceNow da...
We're thrilled to announce the release of our latest Mobile platform best practices doc showcasing features from Tokyo, Utah, Vancouver, and Washington versions:(Login to NowCreate will be required)https://nowlearning.servicenow.com/nowcreate?id=nc_a...
Mobile Publishing Technical FAQs - Form Submission & Beyond This is the 2nd of 2 Mobile Publishing FAQs. If you are seeking answers to more fundamental questions, like whether this product is right for you, check out our Getting Started FAQ! General...
Mobile Publishing Frequently Asked Questions – Getting Started This is the 1st of 2 Mobile Publishing FAQs. If you are seeking answers to more technical questions, or details on form fields and submission, check out our Technical FAQ: Form Submission...
Lisa Latour
