About MSAL support for mobile apps

[TetsujiA]

We are considering using the mobile app provided by ServiceNow in the following patterns.

　1. iPhone x Device enrolled in Microsoft Intune x Now Mobile (authenticated with Azure AD)
　2. iPhone x Microsoft Intune is not registered x Now Agent (authenticated with Azure AD)
　3. iPhone x Device registered in Microsoft Intune x Now Agent (authenticated with Azure AD)

I would like to know if all patterns support the Microsoft Authentication Library (MSAL).

[PaulSylo · Accepted solution]

Hi @TetsujiA ,

for your first scenario,

　1. iPhone X device enrolled in Microsoft Intune x Now Mobile (authenticated with Azure AD).

for this scenario, I am sure Microsoft Authentication Library (MSAL) will support it. Now Mobile is the official Intune app for managing mobile devices. It leverages Intune's capabilities, including Azure AD for authentication, so we can confirm MSAL integration will help to get authenticated and supported.

2. iPhone x Microsoft Intune is not registered x Now Agent (authenticated with Azure AD)

No, it might behave as a standalone app and use its own authentication and not support MSAL

3. No, it not support MSAL. i never see tried it, so I am assuming it is not possible.

[TetsujiA]

Hi ＠PaulSylo ,
Thank you for your answer.
It helps.