'All' filter in filter navigator isn't allowing users to search in Now mobile for Android versions

Tejaswi Gundu
Tera Contributor

‎01-27-2025 05:05 AM

Hi All,

 

We have a requirement from our client to have the same ESC portal displayed in Now mobile. We have used List screen and given the esc portal link to it. Users are accessing platform through 'Fulfillment View'.

 

When user clicks on 'All' filter in Filter Navigator, users are unable to search in it.

TejaswiGundu_0-1737983053312.png

 

Only users with Android versions are facing this issue. For ios versions, it is working as expected.

 

Please provide any solution for this.

 

Thank you!

Regards,

Tejaswi G

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Mark Manders
Mega Patron

‎01-27-2025 06:16 AM

Did you check if there are any version issues? Is the Android version fully up to date? If so, I would create a NowSupport case for this, related to different User Experience between the platforms.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Tejaswi Gundu
Tera Contributor

‎01-27-2025 06:29 AM

Yes Mark. We have checked it. 14 is the latest version on Android. It isn't working as it works for ios version users.

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