Download emails as .eml file fm the activity stream in the workspace

[SiripriyaP]

Can any one help me how to download emails as .eml file from agent workspace activity stream.

[Tanushree Maiti]

Hi @SiripriyaP 

There is no OOB functionality available for  Download emails as .eml file fm the activity stream in the workspace. 

Customization - you can try :

Reference only : 

https://www.servicenow.com/community/developer-forum/export-sys-email-as-eml-ui-action/m-p/3025374#:....