Hide/remove pictures in Now Mobile App

[Sophia10]

Hi, 

we are just getting started with using the mobile apps. It feels like this should be a really quick fix but I can't seem to find where to do it. 

I want to hide/remove the pictures of catalog items in Now Mobile App. All I've seen on the community is basically cloning and then modifying the code, and we would really like to avoid doing this as we try to keep things as OOB as possible. I also found a post about the glide.sc.placeholder.image property, but it doesn't seem to help us either.

Br,

Sophia 

[sayali udgave]

Hi Sophia

Please go through below link

https://community.servicenow.com/community?id=community_question&sys_id=d361e711db33df400be6a345ca96...

Hope this helps.!

Thanks

Sayali

[Sophia10]

Hi, 

it does not I'm afraid. It only talks about modifying code and and also about the property I mentioned. Like I said, we don't want to modify code if we can avoid it. 

Br,

Sophia

[sayali udgave]

Hi,

If you do not want to modify code then you need to add mobile picture field on form then you can update or delete image

for reference refer below

https://community.servicenow.com/community?id=community_question&sys_id=92eb4fe1db9cdbc01dcaf3231f96...

Thanks

sayali

[Sophia10]

Hi,

thank you for trying to help. However, it still doesn't allow me to hide the placeholder in the Mobile App :(. If I choose none I still see the placeholder, it only allows me to make it smaller in the mobile app, but I want it gone completely. No image, no placeholder. 

Br,

Sophia