Navigation tabs dissapeared from now mobile

[Slehel]

Hi!

I need help with my problem.

I made 5 navigation tabs for my navigation bar on now mobile, with no role restrictions. Then I imported them to update sets and moved them to a new instance.

There only appears 2 navigation tabs, the 'Notification' and the 'Settings' tab, but i need all 5 of them.

You can see the problem on the pictures.

I already checked sys_sg_native_client_list configs, and all of the tabs are in the other instance too.

[Anirudh Pathak]

Hi, 

Did you check navigation tab maps (sys_sg_navigation_tab_map) if they have the records of Navigation tabs for the respective Navigation Bar. 

[Slehel]

Of course, all of them are there.

[Slehel · Accepted solution]

HI!

If anyone is having the same problem, we found a solution with the help of Servicenow Support.

While moving update sets from one instance to another, the records from the mobile theme were missing, and the sys_id-s were not matching thats why we found the problem. So if you are having difficulties, look for missing records everywhere.