How to change Mobile UI/ APP Profile View?

Vespertinus
Tera Expert

Hello community,

How to change Mobile UI (UI16) Profile View? In normal Browser UI if you click on the User Name (Top right corner) and select "Profile" then you get the "Self Service"-View displayed. In The Mobiel UI / APP Profile Button shows the "Default" View. How to change that to "Self Service"? Why is there a different view used.

Thx & best regards

Vesp

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

Mobile apps and browsers should be using the "Mobile" view. When one is not available, it reverts to the default view. Create a Mobile view for the user page and you should be fine.



http://wiki.servicenow.com/?title=View_Management


View solution in original post

10 REPLIES 10

Hi Skylar,



At this time, mobile is mobile. There's only one. If you need more, I invite you to open an enhancement request! Our product managers DO listen.


Enhancement requests: Tell us how you would improve the ServiceNow product