How to remove no image icon for catalog item / categories in mobile view

[Palak Gupta1]

Need to remove this no image icon from mobile app for catalog item or catalog categories

[Community Alums]

Hi @Palak Gupta ,

You could look into the property glide.sg.image.default.sc_cat_item mentioned in this article to use a placeholder image when image is missing.

Taken from the article:

"You can specify an image on your instance as a placeholder for missing images. This image appears in your mobile apps when a record has an image field with an empty value, such as a user avatar or catalog item. You can select a different image to use for each table on your instance."

Follow step-by-step implementation for the same here : https://docs.servicenow.com/bundle/sandiego-mobile/page/administer/tablet-mobile-ui/task/set-default-missing-image.html

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[HussainR5427585]

Updating the system property "glide.sg.image.default.sc_cat_item" will affect the list of catalog items shown after selecting a category.

If you want to change the initial list of categories shown when the app loads, use the system property "glide.sg.image.default.v_st_sc_category" instead.

To remove images entirely and show only text, simply leave the "value" field empty in either system property. This will prevent any image from appearing in front of the category or item.