Is it possible to use client scripts in functions in now mobile?

Pablo Sanz
Tera Guru

I have created a quick action which calls a function to create a new incident, we would like to get a similar functionality as in the platform, for example, if I select a specific service that the short description field is filled with certain information.

PabloSanz_1-1693260754032.png

 

We would like to know if the Client Scripts can work for this type of interfaces or if we can configure something inside the function to have a similar functionality, thanks.

 

 

1 ACCEPTED SOLUTION

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Pablo Sanz 

Greetings!

Client scripts won't run in the agent and now mobile apps. (except for Catalog items which will have same behavior as in service portal)

refer:

https://www.servicenow.com/community/mobile-apps-platform-forum/why-are-client-scripts-not-working-i...

https://www.servicenow.com/community/mobile-apps-platform-forum/client-scripts-in-mobile-agent-app/m...

please mark the answer as correct and helpful if helped!

Kind Regards,

Ravi Chandra.

View solution in original post

1 REPLY 1

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Pablo Sanz 

Greetings!

Client scripts won't run in the agent and now mobile apps. (except for Catalog items which will have same behavior as in service portal)

refer:

https://www.servicenow.com/community/mobile-apps-platform-forum/why-are-client-scripts-not-working-i...

https://www.servicenow.com/community/mobile-apps-platform-forum/client-scripts-in-mobile-agent-app/m...

please mark the answer as correct and helpful if helped!

Kind Regards,

Ravi Chandra.