mobile app builder, Action item, additional comments

Ak_12
Tera Contributor

Hi, 

I created a new function in mobile app builder, with action item it will popup a screen and there is add comments input field. If user gives input and submit it should update ritm additional comments record. I couldnt map this input variable to ritm additional comments field. Its available in OOB function. Screenshot (22).png

Screenshot (24).png

1 REPLY 1

HarshithaK
Tera Contributor

Hi @Ak_12 ,

Map the input variable from native UI instead of mobile app builder
By navigating to System Mobile -> Action Items, open the created action item and update the field values.

 

Screenshot 2025-04-04 at 12.08.46 PM.png

 

Open the action item and update the field values

 

Screenshot 2025-04-04 at 12.10.12 PM.png

Here i have added comments for Reassign Incident action item.

 

Screenshot 2025-04-04 at 12.02.43 PM.png

 

Thanks