See which HR Cases were opened trough mobile app

rafas_10 · ‎02-24-2025

Hi all,

Is it possible to see which HR Cases were opened trough mobile app without being trough the source field? Because when a case is opened in our mobile app it has 'HR Portal' as a source.

Is it any other way?

Thanks!

Sandeep Rajput · ‎02-24-2025

@rafas_10 Also, please check this https://www.servicenow.com/community/mobile-apps-platform-articles/populate-source-field-as-mobile-f...