Tasks Visible in Time Sheet Portal for which Resource Plan is created, but Not in Now Mobile App

[MedhaG]

Description:

I am encountering an issue where tasks associated with resource plans are visible in the tasks tab in the time sheet portal but are not showing up in the Now Mobile App under the "Add Assigned Task" screen.

Details:

• Platform: Now Mobile App
• Issue: Tasks visible in time sheet portal but not in the "Add Assigned Task" screen on the mobile app
• Expected Behavior: Tasks associated with resource plan should be visible in both the time sheet portal and the Now Mobile App

Questions:

1. What could be causing the discrepancy between the time sheet portal and the mobile app?
2. Are there any specific settings or configurations in the Now Mobile App that need to be adjusted?
3. Could there be an issue with the synchronization between the portal and the mobile app?
4. Are there any logs or debugging steps I can follow to identify the root cause of this issue?

Any insights or solutions would be greatly appreciated. Thank you!