ServiceNow for Microsoft 365(Upcoming and Past Webinars)

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Welcome to the ServiceNow for Microsoft 365 Live Webinars Hub
Explore the full spectrum of learning and insights from our Live webinars focused on integrating ServiceNow with Microsoft 365.

This page is your central destination for accessing recordings of past sessions, discovering and registering for the upcoming live events. Whether you're catching up on expert-led discussions or planning to join future sessions, you'll find everything you need to stay informed and engaged. Each webinar offers practical insights, product updates, and real-world use to cases help you maximise value across both platforms.

Upcoming Sessions:

• October 30th, 2025  - Learn how to integrate multiple ServiceNow instances with Microsoft Teams

  Did you know you can integrate multiple ServiceNow instances with a Microsoft Teams tenant? Join us for a live ServiceNow webinar where we’ll walk you through how to set up this powerful integration. Learn best practices, configuration tips, and troubleshooting strategies to ensure seamless performance across your enterprise. 

  Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!

• November 18th, 2025: ServiceNow for Microsoft 365: Security and Deployment Dos and Don’ts. 

  In this session, we’ll explore the critical security considerations and permissions required for integrating ServiceNow with Microsoft 365, including how to align with organisational policies and avoid common pitfalls. 

  The webinar will cover best practices for deploying features that enhance employee productivity and agent collaboration, while also clarifying licensing implications for key capabilities. Along with frequently asked questions and share insights from recent deployments to help you streamline your deployment and maximise value.

Past Webinars:

Microsoft Outlook integrations with Employee Center	Learn how to integrate ServiceNow with MS Outlook Learn how to receive actionable notifications like approvals within email body, embed surveys, raise incidents directly within Microsoft Outlook and much more!
Getting started with ServiceNow for Microsoft 365 integrations	Learn about the ServiceNow and Microsoft 365 integrations  Drive employees'/requestors' self service and agents'/fulfillers' productivity
Integrate Employee Center with Microsoft Teams	Learn how to get Employee Center fully embedded in MS Teams and MS Outlook and take your employee experience to the next level.
Foster Agent collaboration and productivity with Microsoft 365 integrations	Learn how to enhance collaboration between requestors and fulfillers with with MS Teams chat and call, Major Incident management and Sidebar integrations
Integrate ServiceNow with Microsoft 365 - A step-by-step guide	Get started with ServiceNow for Microsoft 365 with a step-by-step guide on installations and plugins required.
Boost employee productivity with Now Assist & Microsoft 365 Copilot integration	Learn how to integrate Microsoft Copilot and ServiceNow’s Now Assist within Microsoft Teams and boost your employees' productivity

Stay tuned for more updates!