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Integrate Employee Center with Microsoft Teams and FAQs

Take your employee experience to the next level with ServiceNow for Microsoft 365     Capabilities that help drive employee self-service and productivity:   1. Embed Employee Center and employee profile in Microsoft Teams With ServiceNow for Microso...

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mohittyagi by ServiceNow Employee
  • 2886 Views
  • 2 comments
  • 0 helpfuls

Microsoft Teams and Microsoft 365 Integration Resources

New Training Material and an Integration Guide   Partner Essentials: ServiceNow for Microsoft 365 Implementers, Open to all, this training is designed for individuals in implementer roles who need to understand the ServiceNow for Microsoft 365 integr...

Jeff Fox by ServiceNow Employee
  • 2747 Views
  • 2 comments
  • 5 helpfuls

Security FAQs! Get your security questions answered here!

Please post comments for any questions you have that are not answerable in the FAQs below:   Are the Manifests uploaded to Microsoft Teams custom? No.  The manifests to support Employee Center, Virtual Agent, and Agent to Employee Chat are considered...

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Asif by ServiceNow Employee
  • 3542 Views
  • 7 comments
  • 4 helpfuls

Enabling AI Search in Your Hub in Microsoft Teams

The embedded employee Service Portal in the MS Teams "Your Hub" tab does not have a search bar out-of-box, but it doesn't have to stay that way. The embedded portal (eesp) is configurable the same as other portals. Below are the steps to add a search...

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Victor Chen by ServiceNow Employee
  • 2163 Views
  • 1 comments
  • 3 helpfuls

Troubleshooting MS Teams Integration with Notify Connector

Using the ServiceNow Integration with Microsoft Teams and Microsoft 365, and having issues setting up Microsoft Teams calls to be triggered from ServiceNow?  Here are some troubleshooting tips.  Please comment if this works, or if you hit further iss...

Jeff Fox by ServiceNow Employee
  • 2135 Views
  • 1 comments
  • 0 helpfuls

FAQs on MS Teams Integrations - updated September 2023

  FAQs for Microsoft Teams Integration Plug-ins  1. What is the “ServiceNow for Microsoft Teams” integration? What are the capabilities associated with it? “ServiceNow for Microsoft Teams” is an umbrella term used to describe a set of capabilities th...

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Pooja Gupta1 by ServiceNow Employee
  • 45265 Views
  • 47 comments
  • 38 helpfuls
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