How to re-link users accounts with SN for Teams chat disabled

dan167
Tera Guru

Hi everyone,

 

I had to reinstall our VA bot for teams again a couple weeks ago, when I uninstalled the bot it un-linked all the accounts from SN to teams. Do you know of a way to re-link all the accounts in SN again on the provider_user_map table? 

 

Only way I have found so far is to uninstall and reinstall the teams app. Don't really want to have to do that if possible.

2 REPLIES 2

avivs
Tera Expert

Hi
did you find a solution for this? We are facing the same

I ended up deleting the app in teams and redeploying to all users. Since we had the chat function disabled, this was the only way I could think of making it reconnect.