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Error: Failed to create a meeting

Hello SN experts, I have completed the full integration of major incidents into Microsoft Teams and confirmed that everything is in place, however, when I go to initiate a meeting in the workbench using teams, I get an error: "Failed to create a meet...

Failed to create.png

Reporting on Virtual Agent Notifications in Microsoft Teams

Hello, We’ve implemented notifications with the ServiceNow Virtual Agent integrated with Microsoft Teams, and I’m currently exploring reporting options. I’d like to ask:Are there any out-of-the-box reports or dashboards that provide visibility into:T...

annmin by Tera Contributor
  • 348 Views
  • 2 replies
  • 0 helpfuls

Sending ticket information to teams channel

Hello Community!Just wondering, since Webhook has already been decommissioned, has anyone in there environments used Microsoft teams spoke to simply notify a teams channel when a ticket is created? I do not have much information on this so just an op...

LePhucTanT by Giga Expert
  • 238 Views
  • 1 replies
  • 0 helpfuls

Issue ServiceNow Sidebar Integration with MS Teams

Unable to initiate the Sidebar discussion with MS Teams, it keeps prompting the login window even after submitting the correct credentials The integration of ServiceNow Sidebar with Microsoft Teams has been configured in alignment with the official g...

PrabuV by Tera Contributor
  • 888 Views
  • 2 replies
  • 0 helpfuls
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