How to report on catalog item variables

chrish5
Giga Guru

Hi,

I need to report on a catalog items variables and am not seeing a way to accomplish this out of the box or without a third party tool.   Has anyone else had to do this and found a way?   Currently on Calgary with lower landscapes on Dublin.

Thanks,

Chris

1 ACCEPTED SOLUTION

Yes even I am waiting badly for Eureka release




Thanks


Pradeep Sharma


View solution in original post

4 REPLIES 4

d_cammack
Tera Guru

Hello Chris,


I have been working on an idea to do this with a similar method to "Affected CI", which uses a separate table (task_ci) to store multiple ci values that could be included in a change request without having to have a separate request for each ci.   So essentially, the "task_variable" table would be used to store the questions and answers of each request.  



However, I see that it will be possible to report on variables in the Eureka release, which hopefully will be available soon.



David


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi @Chris Hetrick



You can report on the table "sc_item_option_mtom"


Kindly find the attached screenshot for your reference.


scatalog.png


Thanks


Pradeep Sharma


chrish5
Giga Guru

Hi Pradeep,


I had tried reporting on this table before, but wasn't getting the information I needed.   Your screenshot did help and I an now able to get what I need and export it to Excel to further refine it.   Can't wait until Eureka!



Thanks,


Chris


Yes even I am waiting badly for Eureka release




Thanks


Pradeep Sharma