Nebraska SNUG

Asset Management resources for institutions who do not have HAM Pro

We're an institution who does not have HAM pro, nor do I think it's in our budget in the near future. With several institutions sharing one instance of ServiceNow, as we mature in our SN asset management, we may find need in the future.That said, ar...

Privacy Case Management

Hello Nebraska SNUG membership! I'm looking for any others out there who are managing their privacy cases with the ServiceNow Privacy Management module. I'm helping to implement with our Privacy Staff, and I'm looking to see if you have any "things ...

Supporting reports & dashboards

As your companies have matured in supporting ServiceNow, how have you supported the insights portion of the platform (reporting, dashboards, performance analytics)?We initially took the stance of providing information to our users, but leaving it in ...

Resolved! How to compare catalog reference variables

I'm trying to compare two reference variables on a catalog item and if the second one matches the first one, alert the user of the duplication and clear the contents of the second variable. First reference variable is new_site_owner and the second ...

How to populate field on one table from field on another table

Hi. I can use some help coming up with a script that auto populates a field from one table based on the field on another table. I've put together scripts before that populate a field based off another field but they've been on the same tables. Tr...