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Impacted Area Relation Ship Configuration

ChilankaS
Giga Expert

Hi All,

 

In the Regulatory Alert table, there is a related list called Impacted Area. This table is not an M2M (many-to-many) relationship table. Also, when I check the Relationship table, there is no explicit relationship defined for this related list.

However, when I open a Regulatory Alert record the system automatically displays the Impacted Area records related to that alert based on certain conditions (for example, where the Title = “Testing”).

I want to understand where this configuration is defined — since there is no visible relationship or script include directly linking these two tables.


 

ChilankaS_0-1762878960390.png

 

I want to replicate the same functionality for another table called Import Document Task.
To do this, I already created a reference field in the Impacted Area table that points to Import Document Task.
However, I’m not sure what additional configurations are required (e.g., related list setup, conditions, or scripts) to make it work like it does for the Regulatory Alert table.

 

ChilankaS_1-1762881732950.png

 

I want the functionality works like this, "Add" button should be there to select multiple record in one go in the workspace.

 

ChilankaS_2-1762881943317.png

 

 

 

2 REPLIES 2

rkaddepalli
ServiceNow Employee
ServiceNow Employee

Hi @ChilankaS , Impacted areas on Regulatory alert is one to many relationship.  It is configured in related lists as shown in attachment. You would need to do the same for Import Document Task table as well. 

Screenshot 2025-11-12 at 2.08.47 PM.png

 

Yah, I have added the related List. However,  what is happening now it's not listing any data.