Looking for a best practice. I've created Indicator Tasks to collect data from different teams in the company. Since I created the Tasks I'm listed as the Owner and in Assigned To for all 300 Tasks. why can those teams not change the Assigned To to t...
Hi all,A bit new in GRC Risk space.I'm trying to understand how does Risk assessment process affects the Inherent & Residual risk scores, but I'm pretty mych confused: This is what I've tried so far1. Created dummy 'Risk Statement' record (associated...
We are implementing Business Continuity Management (BCM), initially starting with IT Disaster Recovery plans. As part of compliance requirements for our industry, we need to be able to produce the versions of each DR Plan that were in effect during ...
What is the best way to capture the consequence of a risk using ServiceNow advance risk? There can be more than 1 consequence of a risk.
Hello All , i am lead the support group and we have few Project that the customer working throw the SNOW ticketing CRM system the current flow is that the customer open ticket support team and few more individual received it throw email and from t...
Hello, I want to send a notification when engagement form reach the follow up stage.I already create a filed for follow up group, and i want to send them the notification to follow upis this condition correct ? or i need to add a event registry
In the BCM Workspace, I have plans in Draft status, but the buttons to enable submission for review and/or approval are not available. Anyone know how to resolve this issue?
Hi All, How can I change the value that shows up when we hover over date time fields. I want to change "1 months from now" text(please refer to the screenshot). Any help is appreciated. Thank you
Hi All, We are integrating ServiceNow with Jira. Epic is created in Jira but attachments are not attaching from servicenow to Jira. We have created script include . Kindly help me
Hi Teamam getting error when am opening any KB in nowmobile from global search. We have enabled Ai serach and once you sear anything and then click articles - It shows articles but unable to open articles. from admin login also its throwing error as ...
How would you track a Data Retentions/Blocking Concepts in IRM and relate it to CSDM Information Objects ? In our customer's COE, we want to track which data retentions apply for the various data entities we govern in our process streams. For ins...
Hi All, Reaching out to check if we can change the layout of the questionnaire on Word Order Task, these questions come after the other and builds an exhaustive list, any way that we can have them displayed as a form similar to how they are visible o...
Good Day! I am a contingent resource in the Wells Fargo Technology LOB, supporting 3 managers within Cyber Security & Defense Monitoring department.Part of my role requires me to use the ePro system. My manager was directed to fill out and submit thi...
Hopefully i'm in the right place. I am a user of the BCM module. When i create my BIA and utilize an "Adjusted RTO", that value carries over to the Scope tab in my Business Continuity Plan (when I add that BIA). If i modify that value in the BIA, is ...
Hi TeamKindly let me know how can i get to know about a ServiceNow partner who is serving a client a particular service, say reseller services. Can i be a reseller for a particular client?Is there any forum for getting such information which can sort...