Hear about the value of GRC indicators in your risk and compliance program in this Zoom recording.
Indicators are metrics and data points used to continuously monitor, measure, and validate the effectiveness of risk controls and compliance posture.
They provide evidence of compliance, gauge risk levels, and automatically trigger issues if controls fail, allowing for proactive remediation.
They act as early warning systems, shifting from manual, periodic checks to continuous monitoring—often through automated scripts or manual tasks in GRC platforms—to identify issues before audits.
GRC indicators (often automated) monitor specific, real-time control effectiveness to trigger immediate alerts, while GRC metrics (often manual or reporting-based) track broader, periodic trends, such as Key Risk Indicators (KRIs) or Key Performance Indicators (KPIs) to assess overall program performance and risk exposure.
Recorded in 2Q 2023 by the ServiceNow Risk Product Success team
