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on ‎01-06-2020 04:38 PM
For users and practitioners of the ServiceNow Governance, Risk and Compliance applications.
An overview and get-started guide of the Unified Compliance Framework (UCF) in a 21 minutes video tutorial by Ben Forrest, Principal Technical Trainer, ServiceNow.
This new episode provides the knowledge needed to get the best out of UCF, quickly.
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Video contents:
00:01 Introductions
01:00 Refreshers: maturity framework and new customer path
2:00 The Unified Compliance Framework: overview
04:20 In-product demo. UCF module (how to install, plu-gin, store, enable configuration, API key, UCF Common Control Hub, shared lists, UCF workspace, download/import shared list, citations, controls, Controls Objectives module, authority documents, attestations, indicators, policy, shared assessments, Standard Information Gathering (SIG) ).
12:20 Community Q&A: "Shared list is empty - Madrid".
16:34 Community Q&A: "OSFI authority document and controls import".
19:37 What you should do right now!
20:50 Conclusion and reminders.
UCF Common Control Hub: https://commoncontrolshub.com/
Download the slides in PDF format.
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More on UCF:


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And even more:


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Here is the current list of "get started" tutorials for new customers:
For Policy, Compliance and Risk:
- Prepare to implement Policy, Compliance and Risk
- Implement Policy, Compliance and Risk
- Find the right partner for your implementation
- What training is right for you?
- Profiles (Entities) for Governance, Risk and Compliance: why you need them and how to set them up.
- UCF - Why and how.
- Entities (fka Profiles) in a few words: All places, people and things that...
- Controls: Attestations, Indicators and Control Tests.
- IT compliance.
- Become a GRC athlete.
- GRC implementation checklist.
For Vendor Risk Management:
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What is the best approach for a new UFC implementation/integration if policy statements (control objects) are pre-existing in the instance? The are not associated with controls at this point, but are associated with policies/standards.
Thank you.
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Hi, can I check if there are any OOTB authority documents loaded if UCF plugin is not installed?