How can I send values to Rest API with new line and special characters??

[Kunal33]

We are sending variables from Instance A to the description of Instance B, Please find the below code as we are unable to send the variables in separate line. Please help to solve the issue.

// Storing variables 
var variables = current.variables.getElements();
var variabledata = '';
for (var i = 0; i < variables.length; i++) {
var question = variables[i].getQuestion();
variabledata += question.getLabel() + ":" + question.getDisplayValue()+'' + "\n "; // Storing variables in separate lines

}

function escapeSpecialChars(jsonString) {
return jsonString.replace(/(\r\n|\n|\r|\t|\"|\\)/gm, "");
}
r.setStringParameterNoEscape('description', escapeSpecialChars(variabledata) ); 

Result:

 "description" : "Requested By:joshi  Requester For:joshi kallakunta Email ID:joshi.kallakunt Short Description:test Description:test Source:Web ".

[sai krishna10]

Hi Kunal,

You can the below example to send the values in next line in Rest API.

function jsonEncode(str) {
str = new JSON().encode(str);
return str.substring(1, str.length - 1);

}

var description = "Contacting Customer Name: " + current.caller_id.getDisplayValue() + "\nContact Number: " + current.caller_id.mobile_phone + "\nCategory: " + current.category + "\nSubcategory: " + current.subcategory + "\nAffected Service: " + current.business_service.getDisplayValue() + "\nDescription: " + current.description;

 r.setStringParameterNoEscape('description', jsonEncode(description + ''));

Thanks

Sai Krishna

Kindly mark the answer as correct/helpful if it solves your issue.