Contract Renewal Process Vancouer is not working in my PDI
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04-25-2024 03:47 PM
I am trying to walk through the Contract renewal process (Vancouver) in my PDI and it does not allow me to do it. Using the online documentation as a guide I do not have access to any of the functionality. Do I need to add a plugin to my PDI or is there a role that I need.
This is fairly standard functionality so didn't think I need any additional steps to help get this started.
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04-25-2024 07:54 PM
Hi @jjbautz475 ,
You would have to activate the plugin first.
See the link: https://www.servicenow.com/community/sam-forum/i-have-tried-to-activate-the-software-asset-managemen...
Then disable the property (sn_contract_enable_renewal_flow) from system properties.
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04-26-2024 06:18 AM
@Community Alums Thank you for the reply. So I have to turn on the SAM Pro plugin in order to have access to Contract renewal process? How do i disable sn_contract_enable_renewal_flow from my VDI system properties.
I enabled SMA Pro after I sent this request. Will see if anything has changed in my VDI.
