The extended Next Experience team is bringing a LOT of content to Knowledge and CreatorCon this year, and I wanted to catalog it for you by category.
General
Product Roadmap: The future of Next Experience
The Next Experience is the next step in the ServiceNow® journey of revolutionizing the way that people work on and view the Now Platform®. It brings together ServiceNow solutions into a unified experience and executes on our vision of cross-solution experiences in a seamless and efficient way that is easy for customers to implement and easy for users to consume. Since its launch in the San Diego release, the Next Experience has helped customers elevate and unify experiences across the platform. This session will highlight what is new for Next Experience in the Utah release as well as a look ahead to upcoming roadmap features.
Theming
Lab: Next Experience theming
This hands-on session will introduce you to the newly released theming capabilities for the Next Experience. Join us to learn about Theme Builder and to get up and running with personalizing your instance with your brand's specific look and feel to create a more engaging, consumer-grade experience for all of your users.
Ask the Experts: Theming
Would you like to theme your instance or have you already themed it and want to know more about best practices? Come to the this session to hear about new features coming to Theme Builder and ask the experts or provide feedback on theming!
UI Builder and Workspaces
Ask the Experts: UI Builder
Have you started to use UI Builder to configure your Experiences? Are you interested in the best practices and asking the product team questions about UI Builder? This session will allow you to ask the UI Builder Experts questions and learn more about upcoming features!
Lab: Building a killer workspace experience
In this session, you will start with a working, but limited workspace for a custom Fleet Vehicle Management application. You will configure lists and forms, create page variants with conditions, and work with custom tabs and actions based on real-world requirements. You will also learn how to use data resources, client state parameters, client scripting, dynamic data binding, and formulas in UI Builder to make your added page variants more dynamic.
Lab: Build the K23 Photobooth App Part 2 - UI Builder
In part 2 of this two-part lab series you will take a custom camera component and use UI Builder to build a page, wire up events to control the camera component, and return images to the page. You will then build out the UI used to take the pictures and display them on the page. Completing the first part of this two part lab series is not necessary in order to take this lab.
Lab: Workspace configuration best practices with UI Builder
In this lab, you will learn the best practices for configuring Service Operations Workspace in UI Builder. You will also learn tips, tricks, and best practices for getting your agents on this configurable workspace.
Data Visualizations
Lab: Getting familiar with Visualizations in Next Experience
Join this hands-on lab to learn how to quickly build powerful visualizations, filters, and dashboards, using the in-line dashboard editor in Platform Analytics Workspace.
Custom Components
Lab: Build the ServiceNow photobooth with custom component and UI Builder (UIB)
Have *Microsoft Remote Desktop Client* installed on your machine for part 1 of this two-part lab series, use the ServiceNow® CLI to create the custom component that controls the Photobooth on the CreatorCon floor. You will learn how to use the CLI to scaffold a new custom component and use HTML5 and JavaScript with the computer's camera to take a series of photos. There is a second part of this series that involves configuring the component in UI Builder (UIB), but that isn't a pre-requisite as this lab will focus on building and deploying the component.
JSON? That's not on the menu! But our Now-CLI Menu Builder sure is!
Every experience needs a menu. We'll talk about the long and arduous journey we took to make a reusable tool so we wouldn't have to deal with JSON! We'll show you how our Menu Builder helps you import, edit and build menus for your Experiences using a user-friendly interface. We'll talk about teaching ourselves ReactJS, how we converted this to a Now-CLI component, and the bumps we hit along the way. At the end of the session, you'll have a link to a Share item where you can download the update set yourself and use it in your own development environments!
Other
Lab: Setting up Agent Chat and Sidebar
Join this hands-on lab to learn how to easily activate the Agent Chat and Sidebar in a workspace environment. Leveraging our latest messaging technologies, users can connect with the best agent for their tasks. With Sidebar, agents can collaborate privately with other agents and SMEs to get critical information faster. You will also discover how an agent can get help from other agents and SMEs to empower them to have all details needed to resolve the issues effectively. This lab is relevant for Next Experience and Workspace customers, as well as customers migrating from Connect Support.
