Add the value of a custom field to an activity as an additional comment

Saeka
Kilo Sage

Hello,

 

When I save the value of a custom field, I would like to add it to an activity as an additional comment.

Please let me know how to accomplish this.

 

スクリーンショット 2023-09-29 175622.jpg

 

2 REPLIES 2

Vishal Birajdar
Giga Sage

Hi @Saeka 

 

Can you try configuring the custom field in native UI like below & check it in workspace

 

VishalBirajdar_0-1695981001464.png

 

& add your custom field in activities 

 

VishalBirajdar_1-1695981076185.png

It should work..!!

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

If I understood your requirement correctly you need to show the changed values of custom field on activity

 

Click on the filter beside the activity on native form:-

 

Saurav11_0-1695981099744.png

 

Bring the fields which you want to show:-

 

Saurav11_1-1695981138530.png

 

And save it. It will make the new fields values also appear in activity.

 

Please mark my answer as correct based on impact.