Adding a scoped workspace to the Workspace menu in San Diego

[Michael Storgaa]

Hi everyone,

We are about to embark on the San Diego journey, but as we have several workspaces made in scoped applications already, I am planning on how to migrate them into the Next Experience UI.

When following the guide https://docs.servicenow.com/en-US/bundle/sandiego-platform-user-interface/page/administer/navigation-and-ui/task/add-workspace-unified-navigation.html I seem to get in trouble, because it will at all times add a /now/ to the URL, which is wrong when it comes to my scoped applications workspaces, they are all in a /x/xxxx/ prefixed URL. Also the Unified navigation setup only allows 2 levels, but my workspaces sits at 3 /x/xxxx/my-workspace.

How can we achieve this?

[Marc Mouries]

Even though the prefix /now is added you will be able to add your workspace to the menu. 

Here is one with 2 levels risk/audit and it shows fine in the list of workspaces. 

Are you getting any error?

[Michael Storgaa]

Hi Marc,

Yes I do get an error like this:

When we create workspaces in a scope, they will get the x/beas/name-of-workspace

[Marc Mouries]

if your workspace is already created, simply go to "sys_ux_registry_m2m_category.list" and add your workspace. 

[Michael Storgaa]

I already did that. The issue is that when doing that, it creates a link to a workspace at the URL: /now/beas/my-new-workspace

But this is not where my workspace is. It's at /x/beas/my-new-workspace. So I get a page you are looking for could not be found.