Requirement:
- Display an info message only in a list view in a 'Problem' table that should contain 'Last Refreshed Time' and 'Next refresh time' this info message should get updated in an interval of 10 minutes - Am able to achieve this requirement using business rule and UI action
- Problem currently facing: An additional info message is showing when user is trying to change value in list view, when clicked on cell.
Need to restrict this 'additional info message' in the list view. Have also attached the screenshots below
I have highlighted the info messages in Red color that needs to be restricted.
Business Rule: using Before - Insert, Update and Query
script:
(function executeRule(current, previous /*null when async*/ ) {
var index = gs.action.getGlideURI().toString().indexOf('problem_list');
if (index > -1) {
var gdt = new GlideDateTime(); //uses current user session time zone (US/Pacific)
var usrDateTime = gdt.getDisplayValue();
var lastRef = usrDateTime.toString().split(" ");
var addSec = new GlideDateTime();
addSec.setValue(usrDateTime);
addSec.addSeconds(600); //10 mins. refresh interval
var nextRefresh = addSec.toString().split(" ");
nextRefresh = nextRefresh[1];
gs.clearMessages();
gs.addInfoMessage('<b> Last refreshed on: </b>' + lastRef[1] + '   <b> Next refresh Time: </b>' + nextRefresh);
}
})(current, previous);
Need help to fix this asap. Thanks
Regards,
Debashish
