Is it possible to show additional information in the attachment card of

[gk13]

For Incidents I need to add addtional information in the entries of the attachment card. The information resides in the sys_attachment table and should be shown underneath the size e.g. Uploaded by: <sys_created_by".

Can anybody describe what has to be configured to achieve that requirement.

[Ankur Bawiskar]

@gk13 

for that you will have to make changes to attachment component in UI builder

I think it's somewhat complex to handle

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[gk13]

@Ankur Bawiskar 

What changes are there to make. Can you point out the steps?

[Ankur Bawiskar]

@gk13 

it's this component within UI builder "Attachments SNC"

https://instanceName.service-now.com/now/builder/ui/edit/pc/728ec88c43fa2110f20fff53e9b8f278/0bd6c17843b47110cc25ff53e9b8f288/4bd685bc43b47110cc25ff53e9b8f27c

-> you will have to visit that above URL

-> make a duplicate of that

-> modify that and then add it again in the side bar component

I believe this much information is sufficient and you can take it further from here

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[gk13]

@Ankur Bawiskar 

Thanks for your quick feedback. Where is defined which values are currently displayed and where do I have to add the new values I'd like to display?