Agent Workspace Simple List

Palak5 · ‎06-06-2023

Hi All,

I need help with Agent Workspace.

I have created a new experience, but I am not able to link it to the list if someone clicks on the components.

I need to set up the event handles to open the simple list of records with the current filters which comes under app routes, but I see only the option of Pages.

Brad Tilton · ‎06-06-2023

Did you create this experience from scratch? If so, have you created a list page yet to link to?

Just as an FYI, we recommend starting from one of our 20+ OOB workspaces by default rather than creating your own.

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Brad Tilton · ‎06-07-2023

I don't think we have any training or guidance on building from scratch. If you haven't already, I would run through the UI Builder fundamentals course. You likely need to create a new list page from the template and then link to it.

Another option, depending on your time card use case, would be to use the OOB project workspace or strategic planning workspace and build out your desired time card functionality inside them if it's not already there.

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Palak Midha · ‎06-07-2023

Yes, started with the fundamentals, as it is crucial.

Since the configurable workspace is a new concept, it's understandable that it will take some time to become proficient in using it as we use portals