Classic agent workspace to Configurable agent workspace --Migrating the lists and Lists

poornima batchu
Tera Expert

How to migrate the lists from clssic to configurable workspace

3 REPLIES 3

Community Alums
Not applicable

Hi @poornima batchu ,

You don't want to do that as it's a Tidy Process.

 You will have to manually exported the sys_aw_my_list and then edit the XML to change the table name from <sys_aw_my_list> to <sys_ux_my_list> and removing the sys_id value so there's no duplicates and system will assign new sys_id on import to sys_ux_my_list table. 

 

PLEASE FOLLOW THE BEST PRACTICES:

https://www.servicenow.com/community/next-experience-articles/basic-overview-on-migrating-to-a-confi...

 

Hi Sandeep, 

In our system, we have a total 500  my lists..as you mentioned I took export XML ..now I have to manually change the table name from <sys_aw_my_list> to <sys_ux_my_list> in the entire code wherever sys_aw_my_list is there and also I have to keep the sys_id blank in the entire code..

Is my understanding correct.

Additonally, I'm seeing this issue while importing XML . Can you please check where I did the mistake

 

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