Classic agent workspace to Configurable agent workspace --Migrating the lists and Lists
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‎04-08-2024 05:51 AM
How to migrate the lists from clssic to configurable workspace

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‎04-08-2024 06:12 AM
Hi @poornima batchu ,
You don't want to do that as it's a Tidy Process.
You will have to manually exported the sys_aw_my_list and then edit the XML to change the table name from <sys_aw_my_list> to <sys_ux_my_list> and removing the sys_id value so there's no duplicates and system will assign new sys_id on import to sys_ux_my_list table.
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‎04-26-2024 05:50 AM
Hi Sandeep,
In our system, we have a total 500 my lists..as you mentioned I took export XML ..now I have to manually change the table name from <sys_aw_my_list> to <sys_ux_my_list> in the entire code wherever sys_aw_my_list is there and also I have to keep the sys_id blank in the entire code..
Is my understanding correct.
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‎04-26-2024 06:05 AM
Additonally, I'm seeing this issue while importing XML . Can you please check where I did the mistake