Vancouver-User Preference functionality

[Niranjani C]

Hi Team,

We have upgraded our ServiceNow instance to " Vancouver" and could see that there are new features added in User Preference under Display and Accessibility.

It would be really great if someone can explain the function of the below features, 

User preference-> Display-> Show results from other menus when filtering menu items

User preference->Accessibility-> Enable keyboard focus on truncated text

I tried replicating the functionality given in docs but it was not working as expected for me.

https://docs.servicenow.com/en-US/bundle/vancouver-platform-user-interface/page/get-started/servicen...

https://docs.servicenow.com/en-US/bundle/vancouver-platform-user-interface/page/get-started/servicen...

Regards,

Niranjani

[Brad Bowman · Accepted solution]

The Display setting is referring to the All Favorites History Workspaces and Admin menus at the top of the UI.  So if I'm in the Admin menu and search for open requests it will show that there are no results in the current menu but also show all results - from All and Favorites - whereas if this was disabled, all results would not be shown:

I haven't yet stumbled across an out of box form or created example that has truncated text to see how this setting works.

[Niranjani C]

Hi @Brad Bowman  ,

I tried with "User preference->Accessibility-> Enable keyboard focus on truncated text" but not sure on how it works. Whether you got any idea on this.

[padmaja22]

Hi @Niranjani C 

Have you find out any solution for "truncated text" User Accessibility. Request to provide the use if any