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Content Block Widgets in dashboard

Alon Grod
Tera Expert

Hi,

How can I make other roles besides the role of 'content_admin' to be able to create New Static HTML? I tried to go to  content_block and content_block_static tables and add Create, Read and Write ACLS for itil users but it didnt work

Screenshot 2024-09-28 at 7.33.08.png


Screenshot 2024-09-28 at 7.33.31.png

3 REPLIES 3

Hemanth M1
Giga Sage
Giga Sage

Hi @Alon Grod ,

 

Does logged in user have access to edit the dashboard

 

Just verifief ITIL user can add content blocks on the dashboards he/she owns

 

HemanthM1_0-1727506648090.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

@Hemanth M1 how can I verify that?

Hi @Alon Grod ,

 

Impersonate ITIL user> go to dashboards > All, you will be able to verify

ex; Owner, Viewer and Editor.

 

HemanthM1_0-1727540937867.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025