Content Block Widgets in dashboard
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09-27-2024 09:34 PM
Hi,
How can I make other roles besides the role of 'content_admin' to be able to create New Static HTML? I tried to go to content_block and content_block_static tables and add Create, Read and Write ACLS for itil users but it didnt work

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09-27-2024 11:57 PM
Hi @Alon Grod ,
Does logged in user have access to edit the dashboard
Just verifief ITIL user can add content blocks on the dashboards he/she owns
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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09-28-2024 09:13 AM
@Hemanth M1 how can I verify that?

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09-28-2024 09:29 AM
Hi @Alon Grod ,
Impersonate ITIL user> go to dashboards > All, you will be able to verify
ex; Owner, Viewer and Editor.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025