Copy and modify Compose & activity behavior

[gaia]

Hi,

We received a request that the overview page additionally contain two separate columns of notes:
work notes, notes.
That means that on one side it will only be possible to write and see work notes, and on the other side it will only be possible to write and see customer notes as you see in the picture.
Is there a way to do it?

[Community Alums]

Hi @gaia ,

I don't think that's a Valid Demand or Requirement from your Business!!

Comments is supposed to be open for all and Add Work notes is supposed to be only for the Fulfiller.

[Dr Atul G- LNG]

Hi @gaia 

Practically it is not straightforward, and this is will not a good option to customize the overview page. What is the use case or benefits to make these changes? 

You can educate users the way it has been designed.