Hi everyone,We are using Agent Chat (Live Agent) on the Employee Center (ESC) portal, and we need to completely remove the file upload (paperclip) icon from the chat input box to prevent users from uploading attachments.  

Hi,where I can change below text: "1 - Critical 1 50%"   

Hi,I just created a new workspace from scratch. I wonder how it is possible to have the same below sow home page on my scratched workspace with my own reports (want to change their queries without changing the original sow reports):Please your help. ...

Hi,did anyone know how to add fields to the sow "reassign" window? display after clicking on below "reassign" button: 

Hi,there is an option to create a new major incident from SOW Plus sign?It's not a regular record.