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Create New knowledge Form in Configurable Workspace

Martin Oben Abi
Tera Contributor

I have a requirement to customize the Create New knowledge Form in Configurable Workspace to have a specific view for a specific knowledge base?

 

Does anyone has experience with this?

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Martin Oben Abi 

 

Go to Knowledge --> Create New -- and create a new article

Then go to view and change it to Workspace 

then go to form layout / design / builder to change.

LearnNGrowAtul_0-1707991749660.png

 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Martin Oben Abi
Tera Contributor

Thank you very much @Dr Atul G- LNG. I did that but its showing some additional fields and the ui actions for the Create new Form are not visible.

Hi @Martin Oben Abi 

 

The UI action may be we need to check from UX and remove. Its tricky and painful. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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