Custom Workspace - Add option on Approvers Related List
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‎06-29-2022 09:44 AM
We have created a Now Experience workspace using the App engine and wanted to add an option to add 'Approvals' on Approvers Related List. I followed an article (https://community.servicenow.com/community?id=community_question&sys_id=b9dff6c8db56205411762183ca9619a8) but following this only adds the button on the agent workspace(attached image of RITM) but not on the custom workspace we created(attached image with record starting with TREREQ).
Let me know if any one have a solution to this
Regards,
Teja.
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Workspace : Next Experience

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‎06-29-2022 10:20 AM
Hi,
Have you checked the roles required to create approvals?
Please make sure you have added required roles to the ACLs or created a new ACL with custom workspace role.
Thanks,
Anil Lande
Thanks
Anil Lande
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‎06-29-2022 11:19 PM
Yes added the ACL too for the respective roles to create and write. But the issue is even as an admin I am not able to see it. I am able to see it only on the regular workspace
Regards,
Teja.
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‎06-30-2022 01:44 AM
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‎11-18-2024 07:17 AM
Can you elaborate how you did it? I have the same requirement