Custom Workspace - Add option on Approvers Related List

teja2090
Tera Contributor

We have created a Now Experience workspace using the App engine and wanted to add an option to add 'Approvals' on Approvers Related List. I followed an article (https://community.servicenow.com/community?id=community_question&sys_id=b9dff6c8db56205411762183ca9619a8) but following this only adds the button on the agent workspace(attached image of RITM) but not on the custom workspace we created(attached image with record starting with TREREQ).

Let me know if any one have a solution to this

 

Regards,

Teja.

4 REPLIES 4

Anil Lande
Kilo Patron

Hi,

Have you checked the roles required to create approvals?

Please make sure you have added required roles to the ACLs or created a new ACL with custom workspace role.

 

Thanks,
Anil Lande

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Thanks
Anil Lande

Yes added the ACL too for the respective roles to create and write. But the issue is even as an admin I am not able to see it. I am able to see it only on the regular workspace

 

Regards,

Teja.

teja2090
Tera Contributor

Was able to achieve this on now experience workspace related list when I selected UXF Client Action instead of Client Action. Client Action was just adding it onto the agent workspace

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VarunP531597688
Tera Contributor

Can you elaborate how you did it? I have the same requirement