Greetings everyone, I am having a requirement to customize the 'User Menu' of Next Experience UI. Is there any way to add a menu item into this menu? For example, a menu item called 'Go to Portal view' for users to move to Service Portal. I did some ...
Hi community, Is there a way to remove or hide the field decoration from a reference field in a Workspace form? I was able to remove from backend view using the attribute "ref_decoration_disabled=true". However, it didn't work in the Workspace form. ...
Hi. I'm trying to drop an icon next to the caller field in the incident agent workspace and have that icon open a reference list for Computer config items which are assigned to that user (which it will populate into the the cmdb_ci field when one is...
Does anyone know how/if you can alter the default rocketman/space imagery In San Diego UI16. For example the AI Search Portal Faceted Search widget shows the following imagery when the search returns no results. Our user base has not reacted well to ...
How to remove attached articles from 'Attached Knowledge' related list in CSM Workspace? There doesn't seem to be an OOB available button to select and remove the articles. Agent might attach incorrect articles by mistake and want to have an option t...
I've been configuring ServiceNow for 18 years, all self-taught. On-line resources are generally great. It helps to have patience with your research. However, the foundational identification of UI parts is frustrating. Most of the time it is near ...
I've been using ServiceNow for several years as an ITC. I want to learn to do more in ServiceNow, so I recently started taking the training on Now Learning. My goal is to become a ServiceNow Admin. I know there is a text editor in ServiceNow for Know...
Hi Team, I have a flow, In that flow I have two tasks, once the two tasks got closed, I need to create another flow, with different actions. How to add two tasks closed condition in flow or subflow to create new flow, based on the task closer
Hi Team! In a couple of the dev instances I tinker around in, I've notice that after upgrading to Xanadu, following login, the usual 'Welcome' screeen is not appearing. Instead a large version of the company logo assigned to the banner is appeari...
Hello ServiceNow Community!When configuring a button in the UI builder, I am unable to save the event handler configuration I have made to a button in the UI builder, for some reason, the 'Save' button stays as a grey out button. Any help is appreci...
When I click ALS workspace menu item, the Workspace open and an additional tab opens Aswell. I would like the tab not open, but the URL for the Experience is a mandatory field.The Menu Pages within the workspace work fine.
Dear community members I am currently working on customizing our ServicePortal using the UI Builder.The current URI is https://FQDN/x/xxxxx/"mysettingname".Is it possible to set the URI of the portal to a specific URI (https://FQDN/"mysettingname") s...
Hi , I am tryin to add playbook experience for self assessments in operational resilience workspace Didn't find much help in documentation https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/administer/workspace/task/integrate-play...
HeyI created a new custom workspaceI need the homepage to be the same as the homepage on the service operation workspace landing page
I am trying to load contents in an iFrame, from a third-party source. The iFrame component I am using is in UI Builder. I want the size of the iFrame to be based on the contents it loaded and should be adjusted to the size of screen as well. The curr...
