Hello All, We are on Vancouver, patch 7, hotfix 2a, and are trying to switch over to the Service Operations Workspace for our Change requests. On the regular UI, we have customized the UI action to do this by adding ""&& new ChangeRiskAsmt().hasCompl...
I have a dashboard component that has 2 Data Visualizations elements (a Pie chart and a Simple List). Im having trouble trying to fire off Event Handlers for them. I can create other Data Visualization components with event handlers but Im not sure h...
Hello all,The Context Ranking in List Administration is in use in the organization I am working for, and my BA has raised a cosmetics column alignment issue (see screenshot except illustration below) that the Columns shown are not aligning with the d...
Hello Team, We have requirement where we need to link platform analytics dashboard to CSM configurable workspace? Please advice on it ? currenlty it is poiniting to old analytics workspace only /cwf/agent/dashboard-library ? If I want to configure P...
We are working on implementing the configurable HR Agent Workspace. There is one declarative action called Move Attachments that is shown on the HR case screen and is part of the Employee Document Management (EDM) functionality, which we are using. T...
I am adding the filter in UI builder, however some of the fields cannot be find in the list.
Hello everyone,I've been running into a weird issue, I'm trying to set the icon field of the table "sys_ux_banner_announcement" using the Create record Action in Workflow studio, but once I click done and go back to check the Action the icon field do...
Hi Community, I created a custom catalogue item where an attachment is required. The attachment button on the catalogue item is available when I test it with an admin user, but this is not available through a test user, who has at least an itil role....
I have a group called ServiceNow Managers and Above and this group is used to house any user that is a manager or a VP, etc. The point of this group is to skip approval if the Opened by person is in this group. I am wanting to manage this group autom...
When I try to create a new record from the CSM Configurable WorkspaceI see this domain picker, which displays domains that have already been deactivated. I had the idea to change the reference qualifier for this field, but honestly, I am having troub...
Hi, allI have a question about the Gantt Chart component of the UI builder.When in month view, “Qx” (quarter) is displayed.Where can I control to hide this?
Hi,I created new Experience via App Engine Studio so I have my own Configurable Workspace which I can further customize. Question:How to add Advanced Work Assignment (as same as it is present in OOB CSM/FSM Configurable Workspace)? When I take a loo...
I want to customize a workspace and according to the Docs, the first step is to access the Settings menu from my profile image: But in my case, I don't have a Settings option. This is what I see: How do I get to the Settings option?
We were moving to next exxperience ui so we want to inactivate the old workspace. How we can do that. How we can route users to the new workspace.
Hi all I have an interesting requirement, where a user would like to have more information displayed (right now, it just displays the file size).For example, adding the information below the file size, the date on which it was created or updated.I kn...
