"Component is not configured" errors when loading cloned Case page in HR Agent Workspace
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‎11-13-2024 06:15 AM
I'm working on the implementation of HR Agent Workspace. I have created a page variant of the out-of-the-box Case page in UI Builder. Now, when opening the case form in HR Agent Workspace, the screen briefly shows two components with the error message "Component is not configured" and then continues onward to open the case page. Functionally, the case page works fine after this, but it is annoying for the agents to briefly see these errors every time they open the case page.
Does anyone recognize this behavior and know how to resolve it?
Best regards,
Pascal Frencken
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‎11-17-2024 10:57 PM
@pascalfrencken - Hey did find out anything related to this.i am having similar issue with CSM workspace.
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‎11-18-2024 07:17 AM
@PinkuM No, I did not find a solution yet. I also opened a case with ServiceNow Support for this, but unfortunately it will be closed because they consider creating a page variant as a customization, which they do not offer support for.
