Display fields in Agent workspace only when data is present

varun_SN
Tera Contributor

I have a requirement to display the Contact Information section in Agent workspace UI only when it has data . It goes like this 

 

1. If Email is present for a given account, Email field under Contact Information Section should be displayed in Agent workspace

2. If Email is not present for a given account hide entire Contact Information section in Agent workspace for that given account 

3. Under details section lets say if there is no record for Legal entity name for given account it should not be displayed for given account , only fields which have data under that section should be displayed rest should be hidden from Agent workspace and if none of the fields under the details section has any data that entire details section should not be displayed in Agent workspace 

 

Any suggestions on how to achieve this ?

0 REPLIES 0