Does any know if the journal_list field type will be developed for Workspace?

yew_chye
Tera Contributor

The journal_list is currently not supported in the Workspace but it is necessary to display the journal entries from the journal_input field. Does any know if the journal_list field type will be developed for Workspace?

7 REPLIES 7

Kalyani Jangam1
Mega Sage
Mega Sage

Hi @yew_chye 

Journal field type is not supported in Agent Workspace. Please check below link once

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824056

@Kalyani Jangam1 I know that it's not supported. My question is about the journal_list type, not journal.

Hi @yew_chye_ngor 

"journal_list" also not supported in workspace now and there is no such information found that which version this will applicable. Please check below link once in which it mentioned which field is supported in workspace

https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/workspace/reference...

Thanks, but please stop. I have read the docs before posting. My original question "Does any know if the journal_list field type will be developed for Workspace?".