Error with Unified Navigation Menu

diegofca
Tera Contributor

an hour ago

Hi Community, I have a problem. 

When i was trying to add a custom workspace from an experience somehow i changed something that broke my unified navigation menu.  

 

diegofca_0-1779292417840.png

 

 

Now instead of showing "Workspaces"  it's shows one of the childs from the drop-down menu, but when i tried to fix it on the unified navigation menu it doesn't even appear on  it. 

 

diegofca_2-1779292475707.png

 

 

i suspect it's a problem of the UX Application "Request App Workspace", because it has an empty child, is the only estrange thing I've seen there.

 

diegofca_1-1779292449868.png

 

 

Thank you and appreciate your help!

 

 

 

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Tanushree Maiti
Mega Patron

34m ago

Hi @diegofca 

 

If your workspace no longer appears in the Workspaces dropdown menu, the associated experience is likely missing the Workspace category mapping.

Try with following steps once:

  1. Go to All > Now Experience Framework > Experiences.
  2. Locate and open the experience linked to your custom workspace.
  3. In the Related Lists section, open the UX Application Category M2M tab.
  4. Click New.
  5. Set the Experience Category field to Workspace.
  6. Complete any mandatory fields and click Save.

Ref: https://www.servicenow.com/community/itsm-forum/workspace-is-not-visible-in-the-all-workspaces-under...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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