Error with Unified Navigation Menu

[diegofca]

Hi Community, I have a problem. 

When i was trying to add a custom workspace from an experience somehow i changed something that broke my unified navigation menu.  

Now instead of showing "Workspaces"  it's shows one of the childs from the drop-down menu, but when i tried to fix it on the unified navigation menu it doesn't even appear on  it. 

i suspect it's a problem of the UX Application "Request App Workspace", because it has an empty child, is the only estrange thing I've seen there.

Thank you and appreciate your help!

[Tanushree Maiti]

Hi @diegofca 

If your workspace no longer appears in the Workspaces dropdown menu, the associated experience is likely missing the Workspace category mapping.

Try with following steps once:

1. Go to All > Now Experience Framework > Experiences.
2. Locate and open the experience linked to your custom workspace.
3. In the Related Lists section, open the UX Application Category M2M tab.
4. Click New.
5. Set the Experience Category field to Workspace.
6. Complete any mandatory fields and click Save.

Ref: https://www.servicenow.com/community/itsm-forum/workspace-is-not-visible-in-the-all-workspaces-under...

[diegofca]

Dear Tanushree thanks for your answer but the problem is that workspace is not visible on the unified navigation menu. Even if i can add my own experience to the workspace and show it on the drop-down menu which is not the problem. 

i can't even click the workspace button.

i think the problem is the experience "Request App Workspace"

other experiences just have one UX Application Category M2Ms (Workspace), but "Request App Workspace" has 2 registers, the normal one and another that is empty, and it`s impossible to delete because the scope is "Creator Studio".