Export failed with UI Builder with Large Data Set

ndia · 7 hours ago

Hi, we have an app/experience that will display a list of filtered servers.
If the list is <~50 servers, it can export just fine. Once you input 60+ servers or so, immediate export failed no matter the export file type.

Vishal Jaswal · 4 hours ago

Hello @ndia

It is crucial to understand where the Export Button is configured for Service Operations Workspace. So, I recommend to play with PDI.

This ServiceNow KB helps to find this "Export Button": https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2237595
Table Name: sys_declarative_action_assignment

NOTE: You can also update the Button type to something else just to find it this is the correct button.

Compare the Field values and related lists between PDI and your instance specially any condition/code not allowing more than x number of records to be exported:

Hope that helps!