Getting an error when trying to open a list in a custom workspace

[gjz]

I have created a simple custom workspace in UI Builder, it has a landing page, list page and standard record page.  However, when I impersonate someone who will be using the workspace, when clicking on the list menu, an error appears.  It doesn't appear when I click on it.

1. The list page was created from the list page template.  I kept the presets and didn't change anything in the configuration.

2. I created a list menu and lists in UX List Menu Configuration and copied the sys_id when it was completed.

3. In the Experience table, I added the UX Page Property "listConfigId" and used the sys_id from the list menu config as the value for this property. 

The list page does have audiences defined and the person I'm impersonating is included in the audience.

Does anyone know why the error appears for the person I'm impersonating and not for me?

Impersonated person sees this:

I see this:

[Voona Rohila · Accepted solution]

Hi @gjz 
Open Workspace, Click on Profile icon and view the List Applicability, Which will have the audience defined( i.e - roles who can access that list)

Refer - https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work...

[gjz]

Voona, thanks for the link but it's not applicable.  The link refers to the legacy list page template, I'm using the new list page template - it is completely different from the legacy template.

[Voona Rohila]

Which workspace?

[gjz]

Voona, you were partially correct.  I used the link you provided and looked at it closer, I was missing the last step for a list page - I needed to configure the M2M Applicability.  Once I did that, it worked!

Thanks so much for pointing me in the right direction, I've have spent days trying to find the answer.