Hi everyone,I'm facing a challenge where we need to prevent playbooks from being triggered during bulk ticket updates. Our client frequently performs mass updates on tickets, and this action initiates several playbook processes that subsequently need...
Hello experts,In our current setting, we need to change the module title of a certain module, and that module have a translated name and field record for both english and japanese. Is it better to just change the title in module and save it or change...
I have an OOTB Declarative action on Supplier Manager Workspace which is an action bar declarative action. Clicking on this will open a MODAL which in displays a record producer. I am trying to replicate the same for a custom Action but unable to do ...
Hi all,I was wondering why some tables are in the action exclusion table, such as asset and hardware assets.If I wanted to make edit button to show up on the hardware asset table, are there any consequences for removing hardware asset table from the ...
I have a requirement, where I have to display only active risk statements in the sidebar of Risk Workspace.I investigated and found that there is a UX screen for this sidebar there is a field called 'Screen Condition' where we can give the condition ...
Theme builder installation in personal developer instance.
Hello, I need to arrange the order of the buttons in the title of the current incident, I take a picture below for understanding, I would love to know how I arrange them?It is important for me to note that it is in sow
Hi all,Currently I'm working on the Virtual Agent, I need to add more details for the conversation between users and VAs before handing over to a real representative. Here is the processing:After user type the query, I will make api calls to some end...
Our Organization is moving to the Next Experience UI. A user noticed a change in the display of widgets (group by report). The total count is missing from the top.An inconvenience that will require us to update dashboards and add another widget to di...
I'm preparing a component config properties, In which one of the property should be color-picker component. How do I reference the now-color-picker component as fieldtype. ex: Select Header Color: [here is my now-color-picker component allow me to ...
Seems like I should be able to just add a button with an image and pull the pervious URL in and add it to the top of the page. I did a chat gpt search and the results are below. I would think this would be easier to do and I wouldn't need a ui action...
Hi,We received a request that the overview page additionally contain two separate columns of notes:work notes, notes.That means that on one side it will only be possible to write and see work notes, and on the other side it will only be possible to w...
Hi, there!Does anyone know if this search field to lookup for a role when we are restricting an Application Menu or Module is default? And if it is, how can we enable it?Thank you!
I want to enable the cancel change UI action to workspace.However, whenever I go to Service Operation Workspace and I click on the button nothing happened and getting error message that "Failed to execute the UI Action. Please contact your administra...
Hello Team, I have configured the list but when Click on the link it is showing "The page you are looking for could not be found"so , how can configure the record with appropriate page ?? it is in the configurable workspace ?
