Hello everybody, I've encountered a problem with configuring a list in a custom workspace. I need to group a list by one of the values and then sort by a number of records. In UI16 it's done pretty easily using "sort groups by" option. It adds param...
Hi, I'm trying to change the list layout of a related list in a configurable ("home-made") workspace. I have tried the following with no luck: 1. Changed the list layout of the related list in the "classic" interface. I have made a layout both f...
Hi all, I am trying to make a list to refresh automatically when the amount of records from the list changes or after a certain time interval.The client wants that after a record changes state, after fullfilling the record conditions, (this is done i...
Hi all, We've been having an issue where a record (e.g. and INC) will load old / cached data after it's been updated. Typically this happens when you open it from an email link. The form will show data that has since been changed (e.g. State was upda...
Hello everyone,I'm currently working on a project in ServiceNow UI Builder and I'm in need of some assistance. Specifically, I'm looking to integrate a "back" button functionality into my interface. This button would ideally allow users to navigate b...
How do I measure case deflection because of a Knowledge article? Does it mean that an incident was not created by Knowledge article? The Self Service Analytics and it's features are not very clear in the documentation https://docs.servicenow.com/bund...
Hi, I am building a portal by using "Ui builder" , where I had created a page where table , sysid are required parameters. Now, i need to change the language based on the field value which is fetched from the page parameter sysid recor...
Hey ServiceNow people Im having alot of trouble getting the new Kanban Board ui component (url below) to actually work. I'm getting pretty good at ui-builder nowadays, but my go-to learning method is to have a working version / example to learn from,...
Hi. I'm using the Vancouver RTP where I thought this might've been made clearer but unfortunately not. - How do I bind a Data Resource to the Data Source field of a data visualisation? Surely this is possible, they all are basically called the same t...
Hi,currently if you receive more than 3 error messages in SOW those are stacked automatically. We want to change the treshold but I cannot find the place for this.I was only able to find the correct component now-alert-list but I have to clue where i...
Hello Everyone, I'm attempting to test something in my developer instance before I make any changes in any of our instances. The problem is I don't see the option to modify the "Service Operations Workspace" in my developer instance or in our compani...
Hello! How can I change what people with specific roles see as their homepage? Eg. In my PDI by default there is "App Engine Studio" . How can I change it to display a specific dashboard instead?
Hi Devs,We wanted to ask for confirmation when user clicks on close tab button in CSM workspace, see the image below for reference.Anybody know where is this button configured?Thanks in advance for your help.
In UI builder I've created a new mutate transform data source. It contains four properties. But when I execute the instance of my data source the input is always an empty object {}. I added the first line to help me debug and I can see the applic...
Does anybody know how to set column width for a field (list views) in Next Experience UI?I've tried field styles but it does not seems to work.
