we are transitioning from the Agent workspace to the Service operations workspace. Some UI action is not showing up on the incident form and would like to know how you can do it. Thank you
We've enabled Agent Assist on record pages in Agent Workspaces created via Workspace Builder in AES. We want the search context to only point to certain Knowledge Bases, not ALL Knowledge Bases the user has access to, as each context is tailored to a...
Hi community, I'm new to UI Builder and I would like to know if there is a way to copy/modify a UI Builder component created by ServiceNow?Background:When we install the GRC Advanced Risk plugin and GRC: Risk Management Workspace, we have access to R...
The journal_list is currently not supported in the Workspace but it is necessary to display the journal entries from the journal_input field. Does any know if the journal_list field type will be developed for Workspace?
Looking for a way to rename column labels on the List component without touching underlying data table.Any help much appreciated.
When enabling dark mode in our instance, the buttons become unreadable due to low text contrast. Is there a way to modify the dark mode theme to improve the button text color for better readability? I've attached a screenshot to illustrate the curren...
We are trying to implement E-sign approvals on portal as part of that we have made force_authn check box as checked by following this ServiceNow document https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/integrate/single-sign-on/task/...
Hi, does anybody have any experience in adding an 'Edit' button in the Child Cases related list of an HR Case? I tried to replicate the 'Add' declarative action for Child Incidents in Service Operations Workspace but Case SRP (record page for HR Agen...
Hello, we want to change the link to the porduction documetation in the header Help menu to our internal documentation: Does anybody has an idea for this? I found no related system property. Thank you in advance Kind regards
Has anyone tried to override the properties for sn-vtb-card on kanban component of ui builder. It is not working for us, we have tried to specify the css properties in the style attribute of card but it is not picking up that style while the same thi...
I see that Dashboard Builder is deprecated as of Tokyo, so now we're supposed to use Analytics Center to create them. And I see that I can share a dashboard to other workspaces according to the documentation:https://docs.servicenow.com/bundle/tokyo-n...
Hello, is there tutorial or some quick trick how to utilize existing Checklist component, where user can create their own checklists (like in Core UI)? There is Checklist component, which oob works until Save. After Save the added items dissapear. I'...
Hi,i would like to ask if it's possible to create under an Application menù one separator with all Modules of first Application Menù.Thanks for All. es. Audit Management BUIR (application menu) > Quality >[ all modules of Audit Management Buir ] ...
Does anyone know how to output to the log when using UI Builder? I am trying to debug an issue with a scripted property value and would like to output to either the console or servicenow logs but can't seem to get it to work with gs.log or console.lo...
Not sure how to explain this, but my issue is the following. On the record page of Service Operations Workspace I've added a contextual sidepanel. This sidepanel contains a form which displays data from a related record. I can update this record just...
